The lost art of listening : how learning to listen can improve relationships
Michael P Nichols |
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Summary: This thoughtful, witty, and empathic book has already helped over 100,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations"--Cover, p. 4.
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